Louise began her career in banking, working at Barclays and NatWest/RBS, focused on digital distribution and data, before becoming the first chief digital officer in the history of Lloyd’s of London. She has also worked as a FinTech Ambassador for HM Treasury, focused on bringing parties together from across all aspects of the industry to drive better outcomes for customers. Outside of Neuron, Louise is chair of the board for Innovate Finance, the independent industry body for the FinTech community and next generation of disrupters and challengers. Louise joined WTW in 2021 to lead the strategic direction and development of Neuron Digital Trading.
Email Lou“The exciting thing about Neuron is that it actually maintains and supports the very thing the market is fantastic at, which is relationships, connections and networks. Neuron enables you to power that so you can focus on doing what’s brilliant for your clients, knowing you’re supported by data workflows that will get you the best price, the best support and the best access to capital.”
Taffy Jo has 25 years of Insurtech and commercial insurance experience and is renowned for her expertise as a practitioner within several functional areas of the industry. A self-proclaimed insurance nerd, she has been working on transformation since she was a Risk Management and Insurance student at the Maurice R. Greenberg School of Risk Science at Georgia State University. Over the course of her career, Taffy Jo has achieved crucial transformation as a business leader, consultant and technology product owner.
Email Taffy Jo“Neuron is a passion endeavor for me, bringing together my fierce belief in the value insurance brings to society and the economy, as well as my advocacy for ensuring we attract a strong pipeline of talent for the future. I believe Neuron will be the standard for the connected ecosystems required to deliver a digital marketplace built on transparency and consistency.”
Alex is a leader in financial services technology with over 20 years of experience in technology consultancy, product management, and technical delivery. His innovative solutions and ability to bridge the gap between technology and business needs have earned him a stellar reputation among clients and colleagues alike. Beyond the boardroom, Alex finds balance through his passion for running, while his love for sci-fi fuels his imagination and enables him to anticipate industry trends and remain at the forefront of innovation.
Email Alex“There is so much we can learn from digital transformations in other industries that will help us navigate the future of commercial insurance, and now is the time to embrace this. Neuron can help insurance shape its own digital future.”
Sam started his career at Lloyd’s of London, working in various roles across the business setting up overseas offices and markets before becoming digital channel lead. He then moved outside of the insurance sector to work with start-ups to scale their businesses, taking products from 0–1 and managing acquisitions of early-stage companies. Since joining WTW, he has been on the Neuron team, helping to deliver a new way of doing business in the commercial market that benefits everyone.
Email Sam“New marketplaces and opportunities are built when there’s a shift in the market, there’s a wave of change happening in commercial insurance and we need to grab it with both hands and ride it.”
Tom has worked extensively with P&C and life insurance businesses across claims, pricing, underwriting and third-party administration. His experience includes CTO for an international insurance technology and services organization and a variety of senior CIO advisory positions leading delivery of technology-enabled transformation programs. At WTW, Tom led the Technology Consulting business for the UK and Ireland, delivering technology solutions for clients transforming core functions including pricing, underwriting, financial management and responding to regulatory changes.
Email Tom“Although many great strides have been taken in recent years, the potential for data and tech enabled transformation within commercial insurance is huge. I’m on a mission to help insurers continue to grow whilst better serving businesses with their risk management challenges. Neuron provides the intelligent connections, rich market insights and enhanced operational efficiency to do this.”
Patrick’s career began at WTW with the Corporate Risk and Broking Practice. There he worked with Lloyd’s on captive reinsurance arrangements, gaining first-hand knowledge of the intricate nature of commercial insurance transactions. Patrick then moved to the North American Insurance Transformation Practice at EY, supporting many leading P&C carriers to plan and execute their digital strategies. This included helping to build and deliver an industry-first digital trading platform for one of the world’s largest commercial P&C brokerages. Patrick returned to WTW in 2023 to lead carrier solutions for Neuron in the U.S.
Email Patrick“It’s time to move our industry forward and leverage technology to enrich the relationships of brokers, carriers and insureds. Neuron will facilitate this through trusted data and real-time insights to match the right capacity to the right risk at speed.”
Louise began her career in banking, working at Barclays and NatWest/RBS, focused on digital distribution and data, before becoming the first chief digital officer in the history of Lloyd’s of London. She has also worked as a FinTech Ambassador for HM Treasury, focused on bringing parties together from across all aspects of the industry to drive better outcomes for customers. Outside of Neuron, Louise is chair of the board for Innovate Finance, the independent industry body for the FinTech community and next generation of disrupters and challengers. Louise joined WTW in 2021 to lead the strategic direction and development of Neuron Digital Trading.
“The exciting thing about Neuron is that it actually maintains and supports the very thing the market is fantastic at, which is relationships, connections and networks. Neuron enables you to power that so you can focus on doing what’s brilliant for your clients, knowing you’re supported by data workflows that will get you the best price, the best support and the best access to capital.”
Taffy Jo has 25 years of Insurtech and commercial insurance experience and is renowned for her expertise as a practitioner within several functional areas of the industry. A self-proclaimed insurance nerd, she has been working on transformation since she was a Risk Management and Insurance student at the Maurice R. Greenberg School of Risk Science at Georgia State University. Over the course of her career, Taffy Jo has achieved crucial transformation as a business leader, consultant and technology product owner.
“Neuron is a passion endeavor for me, bringing together my fierce belief in the value insurance brings to society and the economy, as well as my advocacy for ensuring we attract a strong pipeline of talent for the future. I believe Neuron will be the standard for the connected ecosystems required to deliver a digital marketplace built on transparency and consistency.”
Alex is a leader in financial services technology with over 20 years of experience in technology consultancy, product management, and technical delivery. His innovative solutions and ability to bridge the gap between technology and business needs have earned him a stellar reputation among clients and colleagues alike. Beyond the boardroom, Alex finds balance through his passion for running, while his love for sci-fi fuels his imagination and enables him to anticipate industry trends and remain at the forefront of innovation.
“There is so much we can learn from digital transformations in other industries that will help us navigate the future of commercial insurance, and now is the time to embrace this. Neuron can help insurance shape its own digital future.”
Sam started his career at Lloyd’s of London, working in various roles across the business setting up overseas offices and markets before becoming digital channel lead. He then moved outside of the insurance sector to work with start-ups to scale their businesses, taking products from 0–1 and managing acquisitions of early-stage companies. Since joining WTW, he has been on the Neuron team, helping to deliver a new way of doing business in the commercial market that benefits everyone.
“New marketplaces and opportunities are built when there’s a shift in the market, there’s a wave of change happening in commercial insurance and we need to grab it with both hands and ride it.”
Tom has worked extensively with P&C and life insurance businesses across claims, pricing, underwriting and third-party administration. His experience includes CTO for an international insurance technology and services organization and a variety of senior CIO advisory positions leading delivery of technology-enabled transformation programs. At WTW, Tom led the Technology Consulting business for the UK and Ireland, delivering technology solutions for clients transforming core functions including pricing, underwriting, financial management and responding to regulatory changes.
“Although many great strides have been taken in recent years, the potential for data and tech enabled transformation within commercial insurance is huge. I’m on a mission to help insurers continue to grow whilst better serving businesses with their risk management challenges. Neuron provides the intelligent connections, rich market insights and enhanced operational efficiency to do this.”
Patrick’s career began at WTW with the Corporate Risk and Broking Practice. There he worked with Lloyd’s on captive reinsurance arrangements, gaining first-hand knowledge of the intricate nature of commercial insurance transactions. Patrick then moved to the North American Insurance Transformation Practice at EY, supporting many leading P&C carriers to plan and execute their digital strategies. This included helping to build and deliver an industry-first digital trading platform for one of the world’s largest commercial P&C brokerages. Patrick returned to WTW in 2023 to lead carrier solutions for Neuron in the U.S.
“It’s time to move our industry forward and leverage technology to enrich the relationships of brokers, carriers and insureds. Neuron will facilitate this through trusted data and real-time insights to match the right capacity to the right risk at speed.”
